Devcast Tutorial 23 Ask Us Anything VZZKFXeZQnI

Did you know that real-time call monitoring is possible with Genesys Cloud? The potential uses for these transcripts are many, ... Open messaging is a lightweight, webhook-based integration that facilitates messaging with 3rd party systems and external ... Dan Stoops demonstrates how to build a chat bot and extend it into a voice bot. A good bot solution requires a nice customer ... Richard Schott demonstrates how to drop a compact PureCloud (Genesys Cloud) client UI into any web application using the ... Integration. It's not the most fun part of software development, but it is one of the more critical things you need to think about as you ... Incentivize and reward your agents not just for their

Genesys Cloud's Architect is a powerful tool for creating flows but sometimes you might need data from Genesys Cloud that isn't ... Jason Mathison demonstrates how to get a customer phone number (AKA the ANI) and attach it to the interaction using a ... Genesys Cloud has long supported embedding web applications inside of the Genesys Cloud UI, but join this webinar to see how ... GUIs are for the weak. At least when you have to do day-to-day system administration with any kind of software platform. If you missed the live session, don't worry! We understand that schedules can be tight. You can still catch up on all the insightful ... This talk will be focused on the developments happening around WCAG 2.2 and 3.0. We'll learn what has been happening with ...

This video is part of an online course, Data Visualization and D3.js. Check out the course here: ...