Duluth Trading Co Returns Made Easy A Step By Step Guide

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• Duluth Trading Co offers a 30‑day return window for most items, provided they are in their original condition with tags attached. The policy excludes custom‑made pieces, final‑sale clearance items, and any product marked “no returns.” Knowing these limits upfront saves you from surprise rejections.
• All returns are initiated through the My Orders section of the Duluth Trading Co website or mobile app. After logging in, locate the order you wish to return, click “Request Return,” and follow the on‑screen prompts. The system automatically generates a prepaid shipping label, which you can either print at home or have emailed as a PDF.
• Log in and select the item. Open My Orders, find the purchase, and click “Return.”
• Choose a reason. A drop‑down menu helps you pinpoint why the item isn’t working—wrong size, defect, or simply change of mind.
• Print the label. The prepaid label appears on the confirmation screen; printing it ensures the package is processed quickly at the carrier.

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